Got Questions?
Find answers to your most common queries about our services and processes. Discover more about our services, work process, and more in our comprehensive FAQs.
Frequently Asked Questions
Everything you need to know before partnering with Luxe Rentals
Luxe Rentals is a full-service short-term rental co-hosting agency that helps property owners maximize their earnings and eliminate the day-to-day stress of hosting. We manage guest communication, pricing, cleaning, listing optimization, dispute handling, and more—so you can earn passively while we handle the rest.
We offer end-to-end management, including:
• 24/7 Guest Communication
• Calendar & Booking Management
• Listing Creation & Optimization
• Dynamic Pricing
• Cleaning Coordination
• Review Management
• Airbnb Dispute Handling
• Direct Booking Website Setup
• SEO-Optimized Descriptions
• PMS Integration for Multi-Channel Hosting
• Paid & Organic Marketing
• Revenue Reporting & Insights
We work on a commission-based model. Our standard fee ranges between 15%–25% of the booking revenue, depending on the services you choose. There are no hidden charges or setup fees—our success is tied to your success.
You get paid directly by Airbnb or the platform your property is listed on. Our fee is deducted after each booking through automated accounting, and we provide monthly revenue breakdowns for your records.
We do. Luxe Rentals provides 24/7 guest communication, from inquiry to checkout. We respond promptly to questions, send check-in instructions, resolve issues during stays, and follow up for reviews.
Only if you want to. Most of our clients are hands-off. We manage the property entirely, but we also keep you in the loop with key updates and performance reports. If you prefer to stay involved in certain aspects, we can customize your service.
Absolutely. In fact, many of our clients are first-time hosts. We help with everything from initial setup to getting your first booking. We’ll create your listing, set pricing, and get your property guest-ready.
We manage listings on Airbnb, Vrbo, Booking.com, and others. We also offer multi-platform syncing using professional Property Management Software (PMS), ensuring no double bookings or calendar conflicts.
Yes. We coordinate professional cleaning teams between each stay and can manage inventory restocking (toiletries, linens, etc.) to ensure your property is always guest-ready.
We handle all dispute resolution and damage claims through Airbnb or other platforms. We also help you document and file the necessary claims under the platform’s Host Protection or Host Guarantee program.
Yes. Our data-driven pricing strategy and optimized listings help maximize your revenue. We analyze market trends, competitor rates, and seasonal demand to keep your property fully booked at the right price.
Yes, we specialize in luxury and high-end listings, providing premium services such as professional photography, branding, direct booking websites, concierge-level guest support, and custom interior styling consultations.
We manage properties across the USA, UK, and other select global cities. Reach out to see if your property’s location qualifies.
Just a property and your permission. We’ll handle the rest. You’ll need to provide:
• Access to the property
• Utility accounts (WiFi, electricity, etc.)
• Legal permissions (if required in your area)
• Basic furnishings and guest essentials
Yes. We work with both individual hosts and portfolio managers. Our team and systems scale with you—whether you have one property or ten.
Yes, we provide a simple service agreement outlining responsibilities, terms, and expectations. There’s no long-term lock-in—we believe in earning your trust month after month.
Yes. You’ll have full transparency and access to your hosting platform accounts. We operate as a co-host and keep you in the loop at all times.
No problem. We can optimize your existing listing—improve your photos, rewrite descriptions, adjust pricing, and help you start getting better results fast.
Yes! We offer custom direct booking websites to help you grow your brand, reduce platform fees, and build guest loyalty.
You can fill out the Get Started form on our website or email us directly at (professional email). One of our team members will reach out for a free consultation.
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